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Marketing operations and the Predator -- lessons for marketing technologists
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Marketing operations and the Predator -- lessons for marketing technologists
How is marketing software like the military's UAV (unmanned ariel vehicle) attack planes, such as the Predator?
That's what I was wondering when I attended a seminar last week by Professor Mary "Missy" Cummings, the director of the MIT Humans and Automation Lab. Previously, Missy was one of the Navy's first female fighter pilots for 11 years, and then she went on to earn a Ph.D. in Systems Engineering. Her lab now studies challenges with improving automation in situations involving "complex, multi-objective models with lots of uncertainty." Such as UAV battle missions.
Or modern marketing operations?
One of the first examples Missy gave was how a team of two or more people are required to remotely fly a single UAV today. (Yes, it's like something straight out of a Tom Clancy novel.) In the not-too-distant future, however, the military would like to reverse that operator-to-plane ratio and let a single person control up to four UAV's simultaneously — each focused on its own particular objectives, each subject to ever-changing conditions in the field, yet all interdependent in the outcome of the overall mission.
A fresh perspective to the whole Adwords/Keywords saga!
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Wednesday, 11 November 2009
Marketing operations and the Predator -- lessons for marketing technologists
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