Lawyers say that TripAdvisor.co.uk may be defaming scores of hotels, including some five-star London favourites.
TripAdvisor, the world’s second biggest travel website with 20 million visitors a month, runs more than 5 million reviews, posted by members of the public who fill out online forms that give ratings out of five, running from “terrible”, through to “OK, but some problems” to “excellent”. It will not run reviews that contain “profanity or threats, personal insults, or hearsay”.
Here is another review.
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